Infinity Circus

• We require a 20% deposit to be paid in advance to finalise your booking. The remaining payment is due to be paid before the event or on the date unless a specified date is agreed to in advance.

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• We do offer a 15% discount for UK registered charities. Please give us your Charity Number upon request. Organisations without a registered charity number DO NOT qualify for this discount.

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• If you have to cancel your event we will hold your deposit until a replacement date can be made even if that date is the following year, if the cancellation isn't due to any unforeseen circumstances and within 4 weeks of the event then payment is still expected in full. If requested, we will of course refund the deposit however that will mean that your event will not be held against any other potential bookings for the same date and instead we will resume our first come first served basis. Those that hold their deposit will get priority booking over any other events. 

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• Please note that the Stilt Walkers, Fire Shows and Circus Workshops are weather permitting. An assessment of the ground and event area will be carried out at each event for safety reasons which can be found on our risk assessments. Wet weather, muddy ground, or severe wind are deemed unsafe for Stilt Walkers and some Workshop Equipment. Wet weather and high winds are deemed unsafe for Fire Entertainers to perform however LED will be performed instead if a suitable sheltered area is provided. For fire to be performed indoors the event organisers MUST get in contact with the venues insurance and turn off fire alarms and sprinklers during the performance and allow a venue inspection by our performers to review any hazards that need to be avoided. 
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• All equipment both public and personal is to be wiped down with an anti-bacterial cleanser by staff members before and after every event . Equipment is regularly maintained to ensure safety standards are followed and any broken equipment is removed and replaced straight away. Infinity Circus staff regularly practice their acts to ensure the best possible performances, again to maintain our high safety standards.​​

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• All circus skills have their own risk and although due care and attention will be taken with our performances and workshops, we will not be held responsible for any unforeseen accidents. People undertake participation on that understanding.

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• OUR INSTRUCTIONS MUST BE ADHERED TO AT ALL TIMES. Anyone interfering or acting in an unacceptable or unsafe manner with performers and/or equipment during workshops and performances will be asked to leave our performance area or arena and become the responsibility of your own organised security.

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• We understand that policies and restrictions have the potential to change at short notice and we will be as flexible as possible however we do ask that our clients be patient with us whilst we implement these changes accordingly. In busy periods it may take us a little longer to get in contact, but we will make sure we get round to everyone and thank our clients for being understanding.